Tags - relationships

Your words are just the tip of the iceberg. What you say is only a very small part of what you put across when you speak with someone. Your words address the facts or what’s known as the content level. But what counts a lot more is the relationship level, meaning the emotional side. Most people pay a lot more attention to how you look and how your voice sounds than to what you are saying. So don’t just focus on what you say, but also on how you say it. Don’t just talk to the camera, imagine an audience behind it. Who are you talking to? Why are they listening? What keeps them awake at night? What are they hoping for? And conversely, what would you like to get them to do?

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